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Privacy Policy

Our contact details

 

FAO: Data Protection Officer

Email: office@katagraph.org.  Mark the subject as 'FAO DPO'.

Phone number: 0141 266 0606

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The type of personal information we collect

 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details).

  • Visitor statistics including operating system, browser, and device type.

  • Website browsing activity, including duration, landing page, navigation, and exit page.

  • The location of your IP address.

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How we get the personal information and why we have it

 

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To respond to your enquiry.

  • To an account for you to access.

  • To provide the services you ask us to.

  • To enable us to send you the marketing material you choose to consent to.

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We also receive personal information directly, from the following sources in the following scenarios:

  • Google Analytics, which tracks visitor activity and provides us with statistical information.

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We use the information that you have given us in order to provide the services you ask us to, or to better understand the needs and expectations of our clients in order to continue improving our service.

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We may share this information with our suppliers if this is essential to delivering the services you ask us to, or to the management of our business.

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Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent.  You are able to remove your consent at any time.  You can do this by contacting office@katagraph.org.

  • We have a contractual obligation.

  • We have a legitimate interest.

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How we store your personal information

 

Your information is securely stored in the UK, Ireland and/or United States of America.

We keep your contact details for five years after our last interaction.  We will then dispose of your information by deleting it from our systems.

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Your data protection rights

 

Under data protection law, you have rights including:

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  • Your right of access - You have the right to ask us for copies of your personal information. 

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
 

Please contact us at office@katagraph.org if you wish to make a request.

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How to complain

 

If you have any concerns about our use of your personal information, you can make a complaint to us at office@katagraph.org.

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You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO's address is:

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Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

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Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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